OPERA Cloud Property Management:

OPERA Cloud Property Management simplifies IT and centralizes data, making information accessible to everyone, anywhere. With an open architecture, built-in integration services, and open APIs to accelerate innovation, the hotel cloud solution meets hoteliers’ needs, redefining the guest experience.

Web-based hotel PMS

Purpose-built for hotel operations, OPERA Cloud is cloud-based hotel software with key capabilities to meet the needs of hotels of various sizes and complexities.

Mobile-enabled

Untether the front desk and serve your guests anywhere on the property. Reduce check-in and check-out times and improve efficiencies by empowering your staff with real-time updates.

Integrated operations

OPERA Cloud integrates with Oracle’s industry-leading point-of-sale and kitchen management solutions to ensure more efficient food and beverage operations, maximizing guest satisfaction and profitability.

Get a complete overview of your guests

Gain rich insights into your guests’ preferences, including their communication choices, spending habits, and marketing data, to help grow loyalty and deliver exceptional guest service.

Manage companies and travel agents

Track the performance of your company and agent business with detailed statistics and link to contracted rates. Add contacts to offer personalized service and build relationships that gain more business.

Centralize across all properties

If you operate more than one property, centralized profiles provide a single, comprehensive view of each guest, tracking stays and preferences at all properties and helping create highly personalized experiences.

Make every booking count

An intuitive availability screen allows you to offer rates matching your guests’ needs, clearly identifying the best rate, package, and room-type combinations that maximize revenue and turn shoppers into bookers.

Capture additional revenue easily

Offer upgrades and add-on products to the reservation easily and compare different pricing options that capture revenue while offering the guest a stay that delivers on their expectations.

Win business on price

Provide options to guests for alternate dates or alternate properties, all from one screen, ensuring you always offer the best possible price to the guest. Track any lost business through turn ways to help with future revenue optimization.

Real-time business insights:

Key data at your fingertips

From high-level metrics down to individual transactions, all the data you need to make informed decisions is available in a simple-to-use, hospitality-focused solution, which enables property-specific or groupwide reporting.

No more number crunching

Use a wide range of graphical formats to display figures and key metrics without the need to perform complicated lookups and suffer spreadsheet overload. Build graphical dashboards with your KPIs visible at a glance.

Slice and dice

Build your own reports by taking data from any business area and create reports that are relevant to success. Be as customized and individualized as you need to get data that drives results.

Mobile Guest Experience :

Pre-arrival guest engagement

A secure link lets guests check their reservation, update payment and address details, and review hotel information.

Customizable

Easily add your own branding and custom welcome message. You can include information that must be completed at preregistration and any policies.

Benefits for guests

Guests can complete arrival tasks in advance, including adding preferences and address details, and review reservation details to ensure they have the best experience.

Benefits for hotels

Reduce check-in times and address staffing needs at the front desk to improve service for arriving guests.